We warrant our plants to be true to name and in good condition when they leave our store. No plants may be returned.
Any unopened non-plant merchandise may be returned for refund within 30 days of purchase. A proper receipt is required. Bulk items such as soil and mulch are not returnable. Sale merchandise is not returnable.
We expect all plant material to be properly planted soon after purchase. Thereafter, plants should be cared for appropriately.
All trees, shrubs, evergreens and vines purchased at regular price from our store are warranted for one year. This warranty does not include annuals, perennials or tropicals. If a warranted plant dies within one year and was planted by customer, we will replace said plant once at half the original purchase price. A receipt and the dead plant or a photo of the dead plant will be necessary to receive replacement credit.
If a plant purchased at the regular price dies within one year and was planted by our staff, the plant will be replaced once at no cost to the customer for either the plant or the labor to plant the replacement.
Any and all plants purchased on sale are not warranted.
Damage caused by weather, animals, or humans as well as improper care may nullify this warranty.
Please feel free to call and talk to one of our Gardeners with any questions. 952-446-8000